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Shelter reports surge in demand for homelessness services

Housing charity Shelter has reported a surge in demand for its homelessness advice services.

In the last year, the charity has recorded a 40% rise in the numbers of callers in England needing help with housing costs, arrears and other debt issues, while in the last six months, visitors to its online housing costs advice service have doubled. 

Edinburgh Council has adopted a ‘no eviction’ policy for tenants affected by the ‘bedroom tax’

Edinburgh Council has adopted a ‘no eviction’ policy for tenants affected by the ‘bedroom tax’.

The local authority agreed that ‘where the director of services for communities was satisfied that tenants who were subject to the under-occupation charge had done all they reasonably could to avoid falling in to arrears, then all legitimate means to collect rent arrears should be utilised except eviction’. 

Benefits cap pilots claim DWP cash is not enough

The first four councils to test the government’s new benefit cap have warned they have not received enough money to implement the changes.

Enfield, Croydon, Haringey and Bromley councils on Monday became the first local authorities to implement the £26,000-a-year benefit cap. The councils must identify who is eligible for the cap and administer the new system. 

DWP awards £38m credit union expansion

The Department for Work and Pensions (DWP) has today awarded a £38 million contract to modernise and grow the credit union industry.

The Association of British Credit Unions (ABCUL) is the successful bidder to deliver the DWP’s project, which is designed to help meet the growing demand for modern banking products for people on low incomes. 

Letting agent is sent to jail after £110,000 fraud

A letting agent who failed to protect tenants’ deposits and did not pass rent on to landlords has been jailed. The out-of-pocket victims have been warned they are unlikely to get a penny of their money back.

Paul Collins, 47, who ran Thomas and Company Rentals in Milton Keynes, was sentenced to ten months in prison after pleading guilty to 25 counts of fraud. 

Over half of tenants know 'hardly anything' about benefit changes

A new study has revealed that more than half (56 percent) of housing associations and almost a third (30 percent) of councils are worried that their tenants still know hardly anything about the government's welfare changes.

The joint research by the Chartered Institute of Housing South West (CIH SW) and the National Housing Federation (NHF) found that of all the reforms, social landlords expect direct payments to have the biggest impact on their tenants.